FRONTLINE FEEL GOOD
Work
That Works On You
As You Work On It
A new development programme for frontline public and charitable teams
Frontline Feel Good
We Can't Fix The System
But we can grow the people working inside it
Firefighting. Form-filling. Crushing caseloads.
A child in crisis. A colleague off sick.In education, healthcare, social care and charities,
pressure isn't a temporary spike, it's the job.You can't add resources. You can't cut the workload.
And the training that promises change gets buried in Monday's inbox.Meanwhile, more than anyone realises, your people are working scared.They’re putting on a brave face, doing the work,
but playing it safe in ways they don’t even notice.
Managing anxiety alongside making impact.They're still showing up, but deep down, they sense more is possible.
Frontline Feel Good
"Organisations are incredibly impeded by the covert dynamics around the emotional life of the organisation. If you don't get that stuff out from under the table, it's going to block you all the way."- Harry, Social Services Leader
Frontline Feel Good
The Real Problem Isn't Pressure. It's Self-Preservation
Pressure isn't the enemy.
It’s the constant vigilance, always having to be on guard,
that grinds people down.But with the right conditions, frontline staff don't just endure pressure, they grow under it.
They become wiser, braver and more capable over time.Frontline Feel Good creates these conditions.
We teach your team a simple, research-backed method they use inside real work,
then support them for 12 months as they practise it.The grind becomes the gym.
The challenge becomes the curriculum.
The brakes come off.This isn't "training that fades by Friday."It's deliberate practice built into daily pressures,
so your people don't just get through pressure, they grow because of it.
Frontline Feel Good
What’s Happening in Your Team?
Take this quick self assessment to see how learning, openness, and growth currently show up in your team day to day.
Frontline Feel Good
“In government agencies, schools, hospitals and non-profits, people spend enormous time and energy hiding uncertainty, managing impressions, and covering up their weaknesses…This hidden work is the single biggest loss of resources organisations suffer every day.”- Professor Robert Kegan
Frontline Feel Good
Real Teams, Real Change
Social Services: From Terror to Trust
A child welfare team lived in constant fear of the "high-profile case." People were terrified of making a mistake; cliques formed, people covered their backs, and pointed the finger.The map-making session changed everything. "It startled them. People went deep, bonds were built, there was compassion around the things that drove each other crazy."Over two years, meetings shifted from blame to powerful discussions driving real service improvement.
GP Surgery: The Problem Everyone Saw but No One Fixed
Doctors over-prescribed to avoid conflict and keep to time. Nurses stayed silent to avoid confronting doctors. Everyone was frustrated. Nothing changed.Until they saw their own part in it.Within five months, the avoided conversations were happening, policies were being enforced, and the team was working together instead of around each other.
School: When Care Became a Cage
Teachers loved their EAL students but weren't holding them to rigorous standards, worried that challenge would "crush them.""That low expectations could come from love and concern was a big eye-opener."Once they saw this clearly, expectations rose as an act of kindness, and so did achievement.
Frontline Feel Good
“I have confidence. I understand my value. I’m no longer living in fear of not being good enough.I make better decisions, I don’t worry about burning out anymore, and the satisfaction is enormous.”- Cathy, Team Leader
Frontline Feel Good
Your Three Step Plan for Lasting Progress
1. A half-day workshop
Your team creates individual change maps in one facilitated session (online or in-person).Everyone leaves ready for their first growth round.This is the only workshop, everything else fits into real work.
2. Practice Together
Two 15-minute exercises each week, done in your own time.We guide your team through each growth round inside a supportive online community.Make real progress on the mapped challenges.
3. Build mastery over 12 months
Six growth rounds across the year.Same rhythm every time:map → test → reflect.Small practices.
Real challenges.
Lasting capability.
Takes 2 minutes. Choose your preferred date and we'll confirm availability within 48 hours.
Frontline Feel Good
"It is so brilliantly accessible. There is no one who can't get it."- Social Services Leader
Frontline Feel Good
What is a Growth Round
Growth rounds are the engine of this programme.Six per year, 6–8 weeks each, aligned with school half-terms.
Each round helps people build real capability through real work.
At the start of each round, participants choose one of two paths:
An individual change that matters to them, or
Their personal contribution to a collective team or organisational issue
This keeps the work relevant, motivating, and directly connected to meaningful change.
Frontline Feel Good
"I've spent my whole life working in schools.I've never heard conversations of this sort. I've never heard people be as honest or as responsible.I've never heard people talking about things that are more likely to lead to real change"- School Improvement Professional
Frontline Feel Good
What Happens in a Growth Round
Weeks 1–2 — Map the Challenge
Clarify how you currently relate to a real work challenge:
what you do, what you are committed to, and the assumptions driving it.
Weeks 3–6 — Test and Learn
Use real work as an experiment to safely test key assumptions.
Notice what shifts in you, in others, and in the situation.
Week 7 — Review and Reset
Evaluate what changed and decide what to carry forward.Week 8 — Breathing Space
Rest. Reset. Prepare for the next round.
Each practice comes with clear guidance and examples, plus ongoing support in the community as questions arise.
Frontline Feel Good
"Our whole team senses an enormous shift in Martin...he has become a pleasure to work with, and the team is much more productive.I would never have predicted this."- Team member
Frontline Feel Good
Bonus: A Buffer Against Burnout
When people stop fighting themselves, they stop exhausting themselves.The research shows this approach reliably produces:
Lower burnout, even in frontline roles
Less anxiety and overwhelm, making tough days more manageable
More regulated, resilient staff who recover quickly after setbacks
Healthier boundaries that reduce overwork and emotional spillover
A calmer team with clearer judgment
Reduced imposter-driven stress and reactivity
For leaders: fewer crises, fewer absences, steadier staff.
Frontline Feel Good
"This was an epiphany really for me to step out into relatively uncharted waters, having the confidence to set, and work toward achieving, my own goals.It is a complete turnaround. Instead of being miserable and grumpy all the time, I am excited.And it has a positive impact on the rest of my life. I eat better, I exercise. Everything has fallen into place."- Anna, Lecturer
Frontline Feel Good
What's Included in Introductory Membership
One live half-day mapping workshop
12 months guided support through six growth rounds
Weekly prompts, tools and direct support from John-Paul
A peer community practising alongside you
Access to all materials and trainings
Introductory membership: £549 for a team of up to 12.
Additional members: £27.49 per person
Introductory pricing is available for organisations that book and begin their kick-off mapping workshop by Friday 24 April 2026.
Frontline Feel Good
“People love making decisions themselves. And they’re bringing me ideas I never would have heard before.I have a clearer, more satisfying leadership practice.”- Fred, new Manager
Frontline Feel Good
Who This Is For
Frontline leaders and teams working hands-on to support the public, who are:
Under sustained pressure, not a one-off crisis
Still committed to doing good work, even when it’s hard
Aware that more effort or more training won’t be enough on its own
Curious about how people cope under pressure, not just external constraints
Willing to invest time in growth that leads to lasting change
Ideal for:
Schools and education settings
Healthcare and community health teams
Social care and youth services
Charities and non-profits
Not suitable if:
You want a quick fix or ready-made answers
You want people to change without leadership involvement
You’re not ready to support honest reflection in a work setting
You believe external change must come first
Your team is in acute crisis and needs stabilising support first
Frontline Feel Good
“Watching people liberate themselves is extraordinary. What people do with that freedom is remarkable.The love and generosity that emerges from succeeding in this work is deeply satisfying.”- Dr Lisa Lahey
Frontline Feel Good
Who’s Behind This
John-Paul here, based in Leamington Spa.I spent over a decade on the frontline: supporting people in crisis, turning around struggling teams, and fixing systems that weren’t working.I trained with leaders in adult and organisational development from Stanford and Harvard because I wanted better tools for the people doing the hardest work. Tools that actually fit frontline life: simple, practical, sustainable.Frontline Feel Good brings those research-backed methods (featured by Brené Brown and used in leading organisations) to the practitioners who need them most, in a way that fits real life.And I’m with you, and your team, every day inside the community as you grow.
Frontline Feel Good
"John-Paul's encouragement and guidance were helpful and not intrusive. His enthusiasm and belief in the programme were quite apparent, and I genuinely believed he cared about my desires and wanted me to be successful."
"John-Paul provided regular, tailored engagement that cut through to the problem and helped me make the changes I wanted."
"John-Paul responded in a thoughtful manner offering helpful advice to my stumbling blocks."
"John-Paul kept us on track and got us thinking about how to achieve bigger goals."
Frontline Feel Good
FAQs
My team doesn't have 30 minutes a week for this.
Most frontline teams already spend far more than 30 minutes a week managing stress, avoiding difficult moments, or working around unhelpful habits.This programme gives that time and energy back.
The practices are short and built into real work.
What technology do we need?
If you can read this page, you’re ready.
Phones, tablets or laptops all work.
Our programme doesn't work with an internal learning management system.
Why is it only £549?
It's introductory pricing for early adopters. After April 24 2026 the price increases. Early teams help shape the programme and receive closer support.
Is this just recordings?
No. It’s a live, active practice space with weekly prompts, teaching and daily support.
What if someone misses a practice or a round?
Everything is catch-up friendly.
Miss a practice? Catch up.
Miss a round? Join the next.
Do my team need to complete the exercises at the same time?
No. Everyone has a full week for each pair of 15-minute practices.
Is this training, coaching or therapy?
It’s development work.
Not therapy. Not coaching.
It’s structured practice to grow capability through real challenges.
What size teams work best?
3 to 100. Simple.
What happens if a member of staff leaves?
Membership is per place, not per person. Swap people in and out as needed.
Can individuals join?
Yes. Individual frontline professionals can join here: https://www.skool.com/frontline-feel-good-cw-7078/about
This page is for team bookings.
Can we start anytime?
Yes. The map-making workshop slots your team into the current growth round.
© 2025 John-Paul Wares.
Frontline Feel Good is the trading name of John-Paul Wares.